FRANKIE AND THE MAGICAL ROMPER BOOK
When Frankie first sets her sights on the shiny package from her mom, she knows that she cannot possibly wait until the next day to open it. Against her mom’s wishes, she opens it anyway and much to her delight and surprise, it is a beautiful pink Romper just like her mom’s! When she puts it on, adventure ensues because not only is the Romper one of the prettiest things she has ever seen, but it’s MAGICAL! She simply must tell her mom everything —but how can she? She promised that she wouldn’t open it until tomorrow…
Frankie and the Magical Romper is a rhyming fun and dreamlike “romp” that reminds us of the transformative power of telling the truth, even when you might disappoint someone you love. Purchase the matching Mommy and Me Pink Sweetheart Smash + Tess Rompers to go along with the book and join along in Frankie’s magical adventure.
Written by our very own, Ashley Freeborn, Co-founder and Managing Director of Smash + Tess. She has married her passion for clothing with her love of children’s literature in her first book, “Frankie and the Magical Romper,” inspired by her and her daughter Frankie’s mutual love of matching Rompers. This high quality board book printed in Ontario, Canada, is 9X6 Landscape, with 8 double-sided, 1mm thick pages (+cover pages), and finished with clean and playful round corners.
SIZING
Use our Size Calculator to find your perfect fit! We also have sizing charts with popular measurements on our Sizing Guide page.
COVID-19
Visit our COVID-19 Information page to learn more.
Are you a Frontline Medical worker? We are now offering you 20% OFF with our new Healthcare Heroes initiative! Click here to learn more.
PRE-ORDERS
Some of our more popular items (did I hear someone shout rompers?!) may be out of stock and currently unavailable and are therefore only available as pre-ordered items. You are able to order and pay for your item but it won't be shipped to you for 1-12 weeks depending on demand. Our products are made locally, in Vancouver, B.C, where the factories are much smaller than those found elsewhere round the world and can only handle small volumes. We really appreciate your patience and promise that it's worth the wait.
If the item you wish to purchase is for pre-order only, the estimated delivery time will be displayed on the purchase button before you add the product to the cart.
SALE ITEMS
Discounted sale prices are offered on marked and in stock items only during that particular sale period and only on the products advertised in that particular sale.
We will not refund the sale discount amount on any previous purchases. Sale prices are available whilst inventory permits only.
All items reduced in price by 50% or higher are final sale - we will not offer any refund or exchanges on that particular product. Once it's yours, it's yours!
Your order will be shipped when all other items in your order, including any pre-order items, are ready and available to ship.
PROMO CODES
Our ongoing promotional codes, such as newsletter sign up, are only valid on full price items. Sale items and certain collaboration collections, such as Jillian Harris x S+T and Carole Radziwill x S+T are excluded from this additional discount.
Seasonal and one-time event promotional sale codes are valid only for use during the time period stated in the newsletter or advertisement for that particular sale. Unless otherwise stated, sale items will be excluded from these codes.
All codes will only apply to new orders and cannot be applied retroactively under any circumstance. These codes allow only one use per customer and cannot be combined for greater discount with any other promotional code.
ROMPER REWARDS LOYALTY PROGRAM
Rewards and referral discount codes earned in our Romper Rewards loyalty program are only valid on full price items, sale items are excluded from this additional discount.
VIP Tiers are calculated on an annual basis and will be reset on January 1st of each calendar year.
More information about Romper Rewards can be found here.
CARE INSTRUCTIONS
Everything you need to know about caring for your Romper can be found here!
BRIDAL
If you are looking for further information about our Bridal packages, you can find all the information here and here!
RETURNS AND SHIPPING
Our full Returns & Shipping policies can be found here!
HOW CAN I CONTACT CUSTOMER SERVICE?
We would love to hear from you! Email us at info@smashtess.com and we’ll get back to you as soon as we can.
WHAT PAYMENT METHODS DOES SMASH + TESS ACCEPT?
We accept Visa, MasterCard, American Express, Shopify Pay, Apple Pay and Sezzle.
Sezzle is a payment solution that gives you the freedom to buy now and pay later - with no interest! When you complete a purchase with Sezzle, the merchant will process your order just like you paid in full, but you will have only paid a fraction of the cost. Learn more here!
HOW DO I CARE FOR MY ROMPER?
For the majority of our rompers, excluding limited edition, seasonal items, we use an incredibly soft and high quality fabric that is 66% Rayon from Bamboo, 28% Cotton and 6% Spandex.
Although the fabric experts say you should wash cold and can tumble dry, some dryers are a girl’s best frenemy! Sure they make life easy, but they can be super hard on your clothes! To be on the safe side, we recommend washing in cool and lay flat to dry. Be sure not to hang it, as the weight of the item may stretch and pull it down.
How do you keep your romper silky smooth? Fabric pilling can be prevented to some extent by proper washing and care. Try washing your romper inside out and on a shorter wash cycle with gentle agitation.
And a reminder, just because the fabric is expensive, does not mean that it’s made of steel. It will snag or tear if you aren’t careful. So be sure to take good care of your romper, and yourself – cause both are amazing!
HOW CAN I CONTACT CUSTOMER SERVICE?
We would love to hear from you! Email us at info@smashtess.com and we’ll get back to you as soon as we can. Alternatively, use the Live Chat function on our homepage!
SHIPPING
All orders with with a shipping address in North America, will receive FREE standard shipping regardless of your package size! For priority services and all International orders - shipping will be calculated based on the shipping distance and size of package.
Heads up! Shipping time does not include processing time and your order will be sent out when all items are available! If one item is pre-ordered, we will ship out once all of your cart is good to go!
A note about International orders using Small Packet International Air:
Whilst this service is very economical, it does not offer tracking or insurance information so please be aware that it may take up to 84 Business Days for delivery. We therefore encourage you to select Tracked Packet or Xpress Post if possible as you will receive your purchase a lot sooner.
ADDITIONAL CHARGES
Duties and taxes vary upon country. If you place an order online, you will be responsible for all duties, taxes and customs charges once the package has arrived in the destination country.
ROUTE+ PACKAGE PROTECTION
We offer an optional insurance coverage for your package called Route+. When you purchase coverage for your package, you will be insured if the package is lost, damaged or stolen! , learn more about it HERE
OUR RETURNS POLICY
We hope that you feel warm and fuzzy about your purchase from Smash + Tess and are strutting around your home right now rocking your favorite look! However, we know it can be tricky ordering things online so are pleased to offer free returns and exchanges using our returns portal to help you find the perfect fit.
All items reduced in price by 50% or higher are final sale - we will not offer any refund or exchanges on that particular product. Once it's yours, it's yours! Read more about our sale terms here.
You have 30 days after your item is shipped to have it back in Smash + Tess’ hands. Once you submit your request you will be provided with a Canada Post shipping label to fix to your package and drop at your local post office.
See below for further details on our Seasonal & Bridal return policies.
All returns MUST be in 100% new condition, unworn with all the original tags in place. Please ensure that the clothing is packaged safely, as we cannot accept damaged returns. Once we have received your return item, we will then either exchange it, refund your credit card or issue you with a store credit gift card for the charges within 7 business days.
Ready to return or exchange an item? Gather your order number and postal code then submit your request using our returns portal here!
If you have any more questions about returns, please don’t hesitate to send us an email at info@smashtess.com. We always love to hear from our Smash + Tess friends!
BRIDAL PACKAGE RETURN POLICY
You have 21 days after your order has shipped to have it back in Smash + Tess’ hands. All returns must be in 100% new condition, unworn with the tags attached. If you are ordering Rompers ahead of the big day, please email bridal@smashtess.com to coordinate an extended return policy.
Please note, there may be a wait time for exchanges of pre-order items, so be sure to keep that in mind when ordering!
HOW CAN I CONTACT CUSTOMER SERVICE?
We would love to hear from you! Email us at info@smashtess.com and we’ll get back to you as soon as we can.
