Healthcare Heroes
Initiative

To our Heroes, we are so grateful for all you do on the frontline to keep our community healthy and safe 💖

WE WANT TO OFFER YOU 20% OFF!

To show our sincere thanks and to bring you a little piece of comfort, we have launched our new Healthcare Heroes initiative. If you are a frontline medical worker, please follow the steps below to verify yourself and start receiving 20% off your favourite Smash + Tess items, some exclusions apply. Continue reading for full details below!  


how to join the initiative:

CHECK YOU ARE ELIGIBLE

This initiative applies to Registered Nurses, Doctors, Paramedics, Techs and any other Frontline Healthcare Professional involved directly in the fight against COVID-19 each day. 

SET UP AN ACCOUNT

If you don't have a store account with us already, use this link to set up your store account then email info@smashtess.com with a photo of your Medical ID so we can verify your identity and confirm your Healthcare Heroes account.

enjoy your 20% discount

Our customer service team will get back to you within 24 hours with details of how to access your discount. Shop the site as normal and enjoy 20% off your fave S+T items!


HEALTHCARE HEROES FAQs

HOW DO I USE MY DISCOUNT?

Following the steps above, create a store account then contact our Customer Service team via email at info@smashtess.com to have your Healthcare Heroes account set up. Once set up, shop the site as normal. Discount will be applied at checkout, details of how to apply the discount will be given to you via email.

CAN I USE MY DISCOUNT FOR ANYTHING AT ALL ON THE SITE?

Your discount is only valid on full priced items, sale items are excluded from this additional discount. The JH x S+T and CR x S+T Collections are also excluded from this initiative. This discount cannot be combined with any other discount code you may have such as newsletter or SMS sign up codes.

WHO IS ELIGIBLE FOR THIS INITIATIVE?

Registered Nurses, Doctors, Paramedics, Techs and any other Frontline Healthcare Professional involved directly in the fight against COVID-19 each day. All we need is a photo or scan of your medical ID for verification.

CAN I SHARE THE CODE WITH FRIENDS WHO ARE NOT FRONTLINE WORKERS?

No, this discount is for you and only you. Every individual who wants to use this discount will need to register and get verified in order for the discount to be applied. The discount is tied to and tracked via the Healthcare Hero account that we create for you and will not work if anybody else tries to use it.

CAN I PLACE GROUP ORDERS?

No, this exclusive discount is for you to purchase Rompers for your personal wear only!

HOW LONG IS THIS DISCOUNT VALID?

We haven't currently set an end date for this discount due to the ever changing nature of the pandemic.

CAN THIS DISCOUNT BE APPLIED TO EXISTING ORDERS?

This discount is only for use on new orders and cannot be applied retroactively.

CAN I USE THIS CODE ON SCRUB CAP + HEADBAND PURCHASES?

No, our scrub caps and headbands are not for profit items, costs cover production and shipping. Any unintentional funds accrued will be donated to the WHO COVID-19 Relief Fund. For this reason, these items are excluded from this promo code. Sale items are also excluded from this additional discount.

ANY MORE QUESTIONS?

If you have another question that hasn't been answered here or if you are having trouble using the discount reach out to us on email at info@smashtess.com and we will be happy to help!